FLOAT
A canceled flight with two tired kids is a bad hour to start reading airline rules. Once your trip is in FLOAT, it can show your options, give you the words for the desk, and work out what you're owed.
In development. iPhone first, Android after.
You see your options for the whole family, ranked so the ones that keep everyone together come first. Then a short script for the desk or the phone. When your flight leaves an EU airport, the airline owes you care while you wait, so the app tells you to ask for meals and, if it runs overnight, a hotel (checked 2026-11-11).
Before you leave the belt, a checklist: file the report, photograph the tag, keep the reference. The app works out each deadline from your dates. Where the Montreal Convention applies, you have 21 days to complain about a delayed bag once it's back (checked 2026-11-11).
Each rule that applies to your trip, the amount where we've confirmed it, and the deadline where one is confirmed. Claim letters come pre-filled for you to read and send. The app never sends anything on its own.
Airline rules change, and a wrong number at the gate costs you money. So every rule in FLOAT carries its sources and the date we checked them.
We only call a figure confirmed when two independent sources agree. When we finished the first rescue screens in November 2026, fewer than half the figures had cleared that bar. The rest are marked to confirm on the screen until they clear it.
You booked the flights yourself, maybe on points. You might be staying in someone's home through an exchange, so there's no front desk to ask.
That works fine until the 9pm connection gets canceled and the next flight is two days out. FLOAT is for that night: one place that knows the whole trip, every traveler, and the rules that apply to each leg.
Not today. FLOAT shows you the options and what to say. You make the call or tap the airline's button, and you send every letter yourself.
For a flight leaving an EU airport, Regulation 261/2004 sets compensation of 250, 400 or 600 euros per passenger, depending on distance, when the airline cancels with less than 14 days' notice. There are exceptions, and the airline can refuse if it proves extraordinary circumstances it couldn't have avoided. We checked these rules on 10 and 11 November 2026. Whether you get paid depends on the airline, and sometimes a court.
Under the US Department of Transportation's refund rule, if a flight is canceled or significantly changed and you turn down the alternatives, you're owed a refund in the way you paid, so miles come back as miles. Refunds to a credit card are due within 7 business days, and to cash, check or debit within 20 calendar days (checked 2026-11-11).
No. FLOAT gives general information about travel rules, with the source and the date we checked each one. For advice about your own case, talk to a lawyer or your insurer.
It's in development for iPhone. We'll put it on the App Store once the rescue screens hold up with real families. Android comes after.