FLOAT

Terms of use

Updated

Agreement

These terms cover the FLOAT app and float.travel, run by Float Travel. Using either means you agree to them. You need to be 18 or older to make an account.

What FLOAT does today

It holds your trip. It explains the travel rules that may apply, with the source and the date we checked each one. It drafts messages and claim letters for you to review. Today it doesn't book, pay or send anything for you. You decide what goes out, to whom and when.

FLOAT is in testing. Features will change, some will break, and we may pause the service while we fix things.

Information only

Rule summaries are general information. Rules change, and airlines and courts decide how they apply to your case. A figure that two sources haven't confirmed carries a "to confirm" label. Nothing in FLOAT is legal, financial or insurance advice, and we can't promise any airline or company will pay you. Check anything important with the company involved before you rely on it.

Your part

Give accurate trip details and read every draft before you send it. Only add other people to a trip if you have the right to, such as your own children or travelers who agreed. Don't misuse the service: no breaking the law with it, no attempts to get into accounts or data that aren't yours, no scraping, overloading or reverse engineering, and no reselling it.

Your content and ours

Your trips, photos and drafts stay yours. You let us store and process them only to run FLOAT for you, as the privacy policy describes. The app, its design, text and rules table belong to Float Travel.

Other companies

Airlines, hotels, rental companies and card issuers set their own rules, and we aren't affiliated with them unless we say so. Sign in with Apple, Google sign-in and the App Store follow their own terms too.

Price

FLOAT is free while it's in testing. If we start charging, we'll tell you before you pay anything, and purchases in the app go through the App Store under Apple's terms.

No warranty, and limits

FLOAT is provided as is, while in testing, without warranties of any kind, to the fullest extent the law allows. Float Travel isn't liable for indirect or consequential losses, such as a missed flight, a lost claim or extra travel costs. Our total liability for any claim is limited to the greater of what you paid us in the 12 months before it or 100 US dollars. Some places don't allow these limits, so they may not all apply to you.

Ending things

You can stop using FLOAT and delete your account at any time. We can suspend an account that breaks these terms. If we ever close the service, we'll give notice and a way to export your trips first.

Law, changes and contact

These terms are governed by the laws of the State of Oregon, USA. If we change them, we'll post the new version here with a new date and tell you in the app for any change that matters. Questions go to floattravelapp@gmail.com.